Finding email addresses collected via Slaask

Where do the email addresses captured via Slaask go?

After an unknown user fills in his/her email address in an email form in your Slaask chat box, you can find his/her email address in the following places:

  • In the concerned lead’s Slaask channel on your Slack platform.
    • A lead starts chatting with your team via Slaask’s live chat.
    • Type ‘Use /slaask’ in any channel created by Slaask for his/her channel.
    • Select “Email” in the dropdown menu.
    • You will then see his/her email address directly in the channel.
  • In the section “Contacts” of your Slaask account.
    • Sign in to
    • Select “Contacts” on the left panel.
    • You can find the email address under the column “Email”.
    • Note: We are in the process of implementing a download feature related to that.
  • In your email marketing app, if you’ve connected your email marketing app with Slaask. (Check which email marketing app is available in Slaask and how it works)
  • In your CRM app, if you’ve connected your CRM app with Slaask. (Check which CRM app is available in Slaask and how it works)


Who can use this feature?

  • Slack admins and Admins can get access to this feature.
  • Available on all plans.